Since I've been talking to a number of people about this recently, I thought I'd post it, as well. For example, the goal of an ALMO or government department is to spend the budget by the end of the fiscal year, energywise, anyway this is the 'wrong' goal, a deep defect which will always lead to waste and inefficiency.

Secondly, on the level of saving energy, this observation about the visible meters, is immediately useful and has many wider implications about visible feedback (real-time pollution levels, for example).

Here's a link to the recent book, too.